Terms and Conditions

Terms and Conditions for How 2 Thrive Ltd.

1. Acceptance of Terms: By accessing and utilising the services provided by How 2 Thrive Ltd (including but not limited to workshops, consultations, online content, and events), you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our services.

2. Services and Financial Transactions:

How 2 Thrive Ltd reserves the right to withdraw or cancel services at any time, with or without prior notice.
Financial transactions, including payments for services and refunds, will be processed according to our stated policies, which may be subject to change.
We reserve the right to change the price of our services at any time.
All refunds are at the discretion of How 2 Thrive Ltd.

3. Limitation of Liability and Customer Expectations:

While we strive to provide accurate and up-to-date information, How 2 Thrive Ltd shall not be held liable for any errors or omissions in the content provided.
We do not guarantee uninterrupted access to our website or online services and shall not be held liable for any downtime or technical issues.
The Information provided by How 2 Thrive Ltd is not a substitute for professional medical advice. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.
You understand that results may vary from person to person, and no guarantees are made.

4. Intellectual Property and Copyright:

All content provided by How 2 Thrive Ltd, including but not limited to text, images, videos, and logos, is protected by copyright law.
You may not reproduce, distribute, or modify any content without our express written permission.
Any permitted use of our content must include proper attribution to How 2 Thrive Ltd.

5. User Conduct:

Users are prohibited from engaging in any unlawful, harmful, or disruptive behavior, including but not limited to hate speech, bullying, spamming, or promoting unauthorised content.
How 2 Thrive Ltd reserves the right to disable user accounts that violate these terms.
Any form of solicitation, or unapproved advertising is strictly forbidden.

6. User Accounts:

How 2 Thrive Ltd holds the right to disable any user accounts that are deemed to be breaking these terms and conditions.

7. Changes to Terms and Conditions:

How 2 Thrive Ltd reserves the right to modify these Terms and Conditions at any time. Changes will be posted on our website, and your continued use of our services constitutes acceptance of the revised terms.

8. Governing Law:

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Kingdom.

9. Contact Information:

If you have any questions or concerns regarding these Terms and Conditions, please contact us at pete@how2thrivecoaching.com.

Return and Refund Policy

Return and Refund Policy for How 2 Thrive Ltd.

At How 2 Thrive Ltd, we strive to provide high-quality wellness experiences. If you are not entirely satisfied with your purchase, we're here to help.

Terms of Return:

For physical products (if applicable), returns are accepted within 14 days of the delivery date.
For digital products or services (e.g., online courses, downloadable content), refunds are generally not offered due to the nature of the product, unless otherwise stated.
For workshops or events, cancellations and refund eligibility will be stated on the individual event page.

State of Return (for physical products):

Returned items must be in their original, unused, and undamaged condition, with all original packaging intact.

Reason for Return (for physical products):

Returns are accepted for damaged or incorrect items received.
Returns may be accepted for other reasons at the discretion of How 2 Thrive Ltd.

Process for Return (for physical products):

Initiate a Return: To initiate a return, please contact our customer service team at pete@how2thrivecoaching.com within 14 days of receiving your order.
Provide Information: Please provide your order number, the reason for the return, and clear photos of any damaged or incorrect items.
Return Authorization: Our customer service team will review your request and provide you with a return authorization and instructions for shipping the item back to us.
Ship the Item: You are responsible for the return shipping costs. Please ensure the item is securely packaged to prevent damage during transit.

Process of Refund (for physical products):

Once we receive your returned item and verify its condition, we will process your refund.
Refunds will be issued to the original payment method.
Please allow 5 business days for the refund to appear in your account.
If a refund is granted for a digital product or service, the same process will be followed.
For workshops and events, refund policies will be stated on the individual event page.

Contact Details:

For any questions or concerns regarding our Return and Refund Policy, please contact us at:
- Email: pete@how2thrivecoaching.com

Terms and Conditions

Return and Refund Policy

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